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Getting Started

  • Netcore Customer Engagement
  • Setup Dashboard
  • Core Concepts
  • Product Adoption Scorecard
  • Support Ticket
  • Two-factor Authentication
    • FAQs & Troubleshooting: Two-factor Authentication

Frequently Asked Questions

  • FAQs & Troubleshooting
    • General FAQs
    • FAQs: Common Login Issues

Resources

  • Glossary
  • Video Library
  • GitRepo

Dashboard

  • Dashboard
    • Home Dashboard
    • Engagement Dashboard
    • Behaviour Dashboard
      • Behaviour Dashboard: App users
      • Behaviour Dashboard: Events
      • Event Data Report Schedular
      • Error Console
    • Revenue Dashboard
    • Co-Marketer Insights
  • Dashboard- FAQs

Engagement tool

  • Messaging Channels
    • Email
      • Create Email
      • AMP in Emails
      • AMP: Unified Content Editor
      • AMP: Code Editor
      • AMP Widgets
      • AMP Forms
      • Custom Unsubscribe in Email
      • Universal Links for Email Engagement
      • Harvest Error
      • Email: Troubleshooting & FAQs
    • SMS
      • Create SMS Campaign
      • SMS: Troubleshooting & FAQs
      • SMS over RCS
    • App Push
      • Create App Push
      • Stale Token Management
      • Push Amplification
      • Double Opt-In for Android
      • App Push: Troubleshooting & FAQs
    • Web Message
      • Create Web Message
        • Unified Content Editor (DIY)
        • Custom HTML
      • Web Message: Troubleshooting & FAQs
    • Web Push
      • Create Web Push
      • Web Push: Troubleshooting & FAQs
    • WhatsApp
      • WhatsApp in Unified campaign flow
      • How to use WhatsApp in Journey
      • WhatsApp Rich Media in Journeys
      • WhatsApp Optin Management
      • WhatsApp Template Media: Sizing Guide
      • WhatsApp in Segmentation
      • Support for Multi Mobile number in Campaigns and Journeys
      • Payload-Based Personalization for WhatsApp
      • WhatsApp Actionable Events in Journeys
      • Frequency capping in WhatsApp
      • Netcore WhatsApp Integration Via Haptik
      • Crafting a Seamless Shopping Experience with WhatsApp Magic Cart
      • Support for additional CTA buttons
      • WhatsApp Flows Management
      • WhatsApp: Troubleshooting & FAQs
    • In-App message
      • Create In-App message
      • Custom HTML
      • In-App: Troubleshooting & FAQs
    • RCS
      • Create RCS Template
      • RCS in Journeys
      • RCS: Troubleshooting & FAQs
    • Line Channel
    • Facebook
    • Viber
      • Integrate Viber
      • Viber Onboarding Process
    • Zalo
      • Configuring Zalo on CE
      • Compliance policies
      • Zalo Integration in Netcore Journeys
      • Template Messages
  • Journey Builder
    • Tags in Journeys
    • Product Collection for App Push Notifications via Journeys
    • Redeploying completed Journeys
    • Merchandising Triggers
    • PX Nudges in Journeys
    • Node Duplication in Journeys
    • Journey Conditions
    • Journey Triggers
  • Personalization in CE
    • Email Personalization
    • SMS Personalization
    • Web Push Notification Personalization
    • App Push Notification Personalization
    • Website Personalization Campaigns
      • Rule based Website Personalization
      • Web Page Templates
      • Algo-Based Website Personalization
      • Download Detailed Reports: Co-marketer Personalisation
      • A/B Campaigns Report for Website Personalization
      • Social Proof Messages
      • Rule-based Personalization: Troubleshooting & FAQs
      • Algo-based Personalization: Troubleshooting & FAQs
  • Reports
    • Campaign Reports
    • On-site Messages Reports
    • Content Personalization Reports
    • Sample Reports
    • Nomenclature for Reports
    • Reports: Troubleshooting & FAQs

Audience Management

  • Audience Overview
    • All Contacts
  • Lists
  • Segments
    • Create Affinity-Based Segment
    • Create Aggregation Based Segment
    • Propensity based Segment
  • Predictive Segments
    • How to create Predictive segments?
  • Attributes
  • User Data Table
  • Facebook Custom Audience
  • Instagram Custom Audience
  • Google Audience
  • Deduplication
  • Audience Management - FAQs

Content Manager

  • Content
  • Email Templates
    • Email: Unified Content Editor
    • Email: Ready-to-Use Template
    • Email: Co-Marketer Recommendations
    • Email: Recommendations Using Unbxd Recs
    • BIMI- Brand Indicators for Message Identification
  • SMS Templates
  • App Push Templates
  • Web Push Templates
  • In-app Templates
    • In-app: Ready-to-use Templates
    • In-app: Unified Content Editor
    • In-app: Custom HTML
    • In-app: Troubleshooting & FAQs
  • RCS Templates
  • Coupon
    • Dynamic Coupon Support via Shopify
  • Product Picker
    • Product Catalog
    • Using Product Picker in UCE
  • WhatsApp Template
    • WhatsApp Carousel Templates
    • Multiple Call-to-Action (CTA) Buttons in WhatsApp
  • UCE: Image Editor & Mobile Responsiveness
  • Brand Kit
    • Setup Brand Kit
    • Troubleshooting and FAQs
  • Content Management - FAQs

BEHAVIORAL ANALYTICS

  • Analytics
    • Funnel Analytics
    • Cohorts
    • RFM
    • User Path Analysis

Account Management

  • Role Based Access Control
    • Maker Checker
    • PII Data Masking
    • Role Based Access Control: Troubleshooting & FAQs
  • CE account Disable
  • Account Configuration
    • Add or Modify Email and Mobile Information for Data Export Requests
    • Advanced Details
    • Frequency Capping
    • List Wise Unsubscribe
    • Global Advanced Settings
  • User Management
  • Usage Overview
    • Event container and MTU
    • RCS Billing Dashboard
    • WhatsApp Billing Dashboard
    • Email Usage Reports
    • SMS Billing Dashboard
    • Journey Email Billing
  • Logs
  • Events
  • Account Management - FAQs

Administrative

  • Application
    • Integrate Android Application
    • Integrate iOS Application
    • App Uninstall Tracking
      • Real-time Uninstall Tracking for Android
  • Website Integration
  • Add Email Domain
    • Email Authentication Methods
    • FAQ's - Email Domain Settings
  • Test Mode
  • How to register with Firebase Cloud Messaging (FCM)
    • Migration to HTTP v1 API
  • Webhooks
  • Geofences
  • sFTP
  • Countdown Timer

Policies and Regulations

  • Privacy & Policy Overview
    • Data Processing Addendum
  • Data Retention Policy
  • General Data Protection Regulation (GDPR)
  • Anti-Spam Policy
  • Privacy Policy
  • Data Management

Technology Partners

  • Overview
  • Adjust
    • Adjust App Activity
  • Angular.Js and React.Js
  • Amplitude (Cohort Sync)
  • Branch.io
    • Branch.io: ESP Integration
    • Branch.io: Event Integration
  • Google BigQuery
    • Integrate Netcore in Google BigQuery
  • Magento
    • Integration Checklist for Magento
    • Requirements
    • Installation via FTP
    • Enabling API mode
    • Integrate your Magento Store with Netcore
    • Event List for Magento plugin
    • Advanced Features
  • Mixpanel
    • Integrate Netcore in Mixpanel
  • Shopify
    • Payloads captured for all events
    • Integration checklist - Shopify Plugin
  • Tealium
  • Twilio Segment
    • Import Segment
    • Integrate Netcore in Twilio Segment
  • vue.js
  • Wordpress
  • Zapier
  • Amazon S3
    • Integrate Amazon S3 with Netcore
    • Amazon S3- Contacts Import
  • Digioh
  • VWO
  • HCL Unica
  • Syniverse
  • Lytics
  • Saras Analytics
  • Google Tag Manager
  • LeadSquared
  • Yellow.AI
  • Nector.io
  • Infobip
  • BigCommerce
  • Atdata
  • Valimail
  • Ascent360
  • Bold Metrics
  • eZdia
  • Kaleyra
  • Stylitics
  • Google Cloud Storage
    • Integrate Netcore in Google Cloud Storage
  • LimeChat
    • Integrate LimeChat with Netcore

Netcore AI: Co-Marketer

  • Overview
  • Send Time Optimisation in Email
  • Send Time Optimization in APN
  • Subject Line Optimisation
  • Subject Line Generator - Generative AI powered
  • Preferred Channel
  • Co-Marketer Insights
  • Co-Marketer reports - App Churn Management
  • Co-Marketer (Alpha)
  • Co-marketer in Email
  • AI/ML: Troubleshooting & FAQs
  • Co-marketer AI: Template Designer

Product Experience Guide

  • Netcore Cloud Product Experience (PX)
  • Setup Dashboard
    • Test Mode
  • Setup Nudge Journey
    • Set Up Nudge Priority
  • Nudge Gallery
  • Segments
    • Operator Condition for Segment Creation
  • Analyzing Nudge Results
  • Custom HTML Nudges
  • Nudge Failure Reasons
  • Glossary


Netcore Netcore

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