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Getting Started

  • Overview
  • Website
  • App
  • Email
    • Email Warm-up
    • Harvest Error
    • Custom Unsubscribe in Email
  • SMS
  • WhatsApp
    • WhatsApp in Unified campaign flow
    • How to use WhatsApp in Journey
    • WhatsApp Optin Management
    • What is the right image size for a WhatsApp template message?

Web SDK

  • Basic Setup
    • Direct JS Integration
    • JS Integration via GTM
  • Customer Engagement
    • FCM Configuration
    • APNS Configuration
    • Coexistence with 3rd party JS
    • Subscriber Migration
  • User & Event Tracking
    • User Tracking
    • Events Tracking
  • Product Experience
    • Defining Actions
    • A/B Testing and Feature Management

Android SDK

  • Basic Setup
  • Customer Engagement
    • Setup Notification Channel
    • Xiaomi Gateway Integration
    • Controling Push Notifications
    • Handling Custom In-App HTML
    • App Inbox Integration
    • Advanced
    • Android templates version 12 & above
  • User & Event Tracking
    • User Tracking
    • Installation Event Tracking
    • Custom Event Tracking
    • Location Tracking
    • GDPR Opt-in & Opt-out
  • Product Experience
    • Nudges - Defining Actions & Handling Deeplinks
    • Nudges - Handling Invisible Containers
    • A/B Testing and Feature Management
    • Callbacks for SDK Sync State
    • Setting up Hansel Index for dynamic views
  • Troubleshooting
  • Release Notes

iOS SDK

  • Basic Setup
  • Customer Engagement
    • Adding And Configuring of Extensions in your App
    • Configuring Action buttons
    • App Inbox Integration
    • Advanced
  • User & Event Tracking
    • User Tracking
    • Installation Event Tracking
    • Web View Event Tracking
    • Location Tracking
    • Advanced
  • Product Experience
    • Defining Actions
    • Nudges - Handling Invisible Containers
    • Setting up Hansel Index for dynamic views
    • A/B Testing and Feature Management
    • Callbacks for SDK Sync State
  • Release Notes

React Native

  • Basic Setup
  • Customer Engagement
  • User & Event Tracking
  • Product Experience
    • Nudges - Handling Invisible Containers
    • Setting up Hansel Index for dynamic views

React Native SDK 3.2.x

  • Basic Setup
  • Customer Engagement
  • User & Event Tracking
  • App Inbox Integration
  • Product Experience
    • Nudges - Handling Invisible Containers
    • Setting up Hansel Index for dynamic views
    • Nudges - Defining Actions & Handling Deeplinks

Flutter SDK

  • Basic Setup
  • Customer Engagement
  • User & Event Tracking

Flutter SDK 3.2.x

  • Basic Setup
  • Customer Engagement
  • User & Event Tracking
  • App Inbox Integration

Other SDKs

  • Android SDK v3.1.x integration
    • Configuring Push Notifications
    • Setup Notification Channel
    • Handling Custom In-App HTML
    • Advanced
    • User Tracking
    • Installation Event Tracking
    • Custom Event Tracking
    • Location Tracking
    • GDPR Opt-in & Opt-out
  • iOS SDK v3.1.x integration
    • Configuring Push Notifications
    • APNs Key Setup
    • Adding And Configuring of Extensions in your App
    • Configuring Action buttons
    • Advanced
    • User Tracking
    • Installation Event Tracking
    • Custom Event Tracking
    • Web View Event Tracking
    • Location Tracking
  • Cordova SDK Integration
    • Getting Started
    • Push Notification
    • Tracking User
    • Tracking Events
    • Advanced

Integrations & Plugins

  • Overview
  • Shopify
    • Integration checklist - Shopify Plugin
  • Magento
    • Integration Checklist for Magento
    • Requirements
    • Installation via FTP
    • Enabling API mode
    • Integrate your Magento Store with Netcore
    • Event List for Magento plugin
    • Advanced Features
  • WordPress
  • Appsflyer
  • vue.js
  • Angular.Js and React.Js
  • Branch.io- ESP Integration
  • Appsflyer OneLink: ESP Integration
  • Branch - Event Integration
  • Amplitude (Cohort Sync)

CEE APIs

  • CEE APIs Overview
  • Contact APIs
    • Add Contact(Async Mode)
    • Add Contact(Sync Mode)
    • View Contact Details
    • Remove Contact from List
    • Update Contact
    • Add Bulk Contact through File Upload
    • Blacklist API for Email as a Channel (Async Mode)
    • Batch API - Add Multiple Contacts through API
  • List APIs
    • Create List
    • Rename List
    • Get All Lists
    • Delete List
  • UDT APIs
  • Activity API
    • Add Activity API
  • App Push Notification Trigger API
  • App Push Notification Campaign API
  • GDPR APIs
    • User Activity Executive Summary API
    • User Activity Channel API
    • User Activity Data API
    • Erase Data Request API

Product Experience Guide

  • Setup nudge journey
  • User segments as target audience
  • Understanding the operators for segment creation
  • Using regex pattern as operator condition
  • Analyzing Nudge Results
  • Nudge Design Customizations
  • Duplicating the nudge journey
  • User level frequency capping for nudges
  • Setting up nudge priority
  • Aggregate Report Export
  • Understanding why nudges are not shown
  • Single Sign On (SSO)

AI/ML in CEE

  • Overview
  • Send Time Optimisation in Email
  • Subject Line Optimisation
  • Recommendation Engine
  • Preferred Channel
  • Send Time Optimization in APN
  • Raman Insights
  • Raman Reports
    • App Churn Management
  • Predictive segments
    • How to create Predictive segments?
  • Subject Line Generator

New UI/UX

  • Introduction
  • Quick Create
  • Dashboard
    • Home Dashboard
    • Engagement Dashboard
    • Behaviour Dashboard
    • Revenue Dashboard
    • Raman Insights
  • Engage
    • Campaigns
    • Journey
  • Audience
    • Overview
    • All Contacts
    • Unified View of Contact
    • Lists
    • Segments
    • User Data Table
    • Blacklisted contacts
    • Attributes
    • FB Custom Audience
    • Logs
    • Centralized Opt In management in WhatsApp between CPASS and CEE
  • Content
  • Analytics

Campaigns

  • Website Personalization Campaigns
    • Rule based Website Personalization
    • Web Page Templates
    • FAQs-Rule based personalization
    • Algo-Based Website Personalization
    • FAQs-Algo based personalization
    • Downloading Detailed Reports - Raman Personalisation
    • A/B Campaigns Report for Website Personalization
    • Social Proof Messages
  • Personalization in CEE
    • Email Personalization (Old)
    • Email Personalization
    • SMS personalization
    • Web push notification personalization
    • App push notification personalization
  • Email Broadcast
    • Split A/B
    • Dynamic Email Broadcasts
    • Birthday Alerts
    • Using STO
    • Using SLO
    • Follow Ups Broadcasts
    • AMP in Emails
    • Email 2.0 (New)
  • Intro to Web Push Notifications
  • Web Push Opt-Ins
  • Web Push Broadcast
  • App Push Notification
    • A/B and Split Testing for App Push Notification
    • Multi Message App Push Campaigns
    • App Inbox
  • SMS Broadcast
    • SMS 2.0 (New)
  • Web Message
    • How to create a custom HTML Web Message
    • DIY Drag and Drop Editor
  • In-App message
  • Journey
  • Journey Builder 2.0
    • Tags in Journeys
    • WhatsApp Rich Media in Journeys
    • Product Collection for App Push Notifications via Journeys
  • FB Audience Targeting

Contacts

  • Contacts
    • Unified View of Contact
  • Attributes
  • List
  • Segments
  • User Data Table

Content

  • App Push Template
    • Raman Recommendations in APN template
  • Email
    • Advanced Drag and Drop Editor
    • Settings, Rows & Columns
    • Adding content
    • Email Template Archival
    • Working with images
    • Raman Recommendations in Email
    • BIMI- Brand Indicators for Message Identification
  • SMS
    • SMS 2.0 (New)
    • DLT registration process and FAQs
  • BPN
  • Centralized Template in WhatsApp between CPASS and CEE

Insights

  • Dashboards
    • Activity Dashboard
    • APN Dashboard
    • BPN Dashboard
    • Email Dashboard
    • SMS Dashboard
    • Web-messaging Dashboard
    • In-app Messaging Dashboard
    • Contact Dashboard
    • Journey Dashboard for Individual Journeys
    • Revenue Dashboard
    • Behaviour Dashboard
    • Product Performance Dashboard
  • Analytics
    • Funnel Analytics
    • Cohorts
    • RFM
    • User Path Analysis
  • Reports - Nomenclature
    • Email Reports
    • SMS Reports
    • Custom Detailed Report (email)
    • Report Scheduler

Assets

  • Website
  • App
  • sFTP
  • Geofences

Miscellaneous

  • Product Catalogue Sync
  • Browser Push Notification – HTTP vs HTTPs
  • How to register with Firebase Cloud Messaging (FCM)
  • CEE account Disable
  • Sandbox (Test) Environment
  • CEE Adoption Scorecard
  • Algorithm based personalization - IRD
  • Webhooks
  • Event Data Scheduler
  • Export Logs (Segments)
  • App uninstall tracking

Admin

  • Account Configuration
    • Domain Settings
    • Advanced Details
    • Frequency Capping
    • Maker & Checker
    • List Wise Unsubscribe
  • User Management
  • Miscellaneous
    • Logs

Resources

  • Glossary
  • GitRepo
  • Push Amplification
  • Popular use-case Recipes
    • Cart abandonment via Journey
    • Journey use-case (Sector-wise)

Privacy & Policies

  • Privacy & Policy Overview
  • Data Retention Policy
  • General Data Protection Regulation (GDPR)
  • Anti-Spam Policy
  • Privacy Policy

Raman Reports

Suggest Edits

Preferred Channel

Updated about 3 years ago