Create SMS Campaign

Follow the instructions below to send an SMS using the Netcore customer engagement panel:

Login into the Netcore customer engagement panel and click on create (on the top left of the panel) >> user engagement >> SMS under campaign

Under Set up:
You can enter campaign information such as the name of the campaign, add up to 5 tags to make your search more efficient, and a conversion goal to check if the campaign has achieved a set conversion goal.

Audience:
The target audience can be selected using:

• Segment/list (can be identified with separate legends)
• All contacts
• User Data Table
  Exclude contacts to exclude specific lists and segments from the campaign's chosen target audience. The limit for selecting list/segments will be 15 per campaign

Content:

• Add in the sender details by selecting a channel, sender ID, and custom domain.
• Select your SMS template from the existing template or create an SMS template on the fly by clicking on 'Create new template'
• After template selection, you can send a test SMS by clicking on send test SMS, you can select the pre-defined phone number or type the phone number.

Note: For sending test SMS you have to upload the phone numbers list on the panel.

Schedule:

• If frequency capping is enabled for the panel, the frequency capping option is enabled by default for broadcast campaign
• You can disable the frequency capping option for a specific campaign by switching off the toggle
• You can set the frequency capping
• You can send SMS immediately or schedule it later
• Set throttle limit ( this feature is available on request)

Then, you can preview your whole campaign before saving and publishing it, or you can simply save and exit.