App Push Templates
Learn to create an App push template using the Netcore CE dashboard.
The App Push Template section contains all the templates you have previously created for your campaigns. You can easily browse these templates or create new, customized ones to suit your specific campaign needs. To get started, log in to the Netcore CE dashboard and navigate to Content > App Push to create or use existing templates.
Available Features
To filter, use, or edit the existing templates, refer to the table for the available options.
Option | Description |
---|---|
Select Category | This option allows you to choose the relevant category for your template. |
Select Platform | This option allows you to pick the specific platform (for example, Android, iOS) where the template will be used. |
View | This option allows you to preview the template before using it. |
Edit | This option allows you to modify the existing template. |
Use | This option allows you to use the template directly in your campaign. |
Search | This option allows you to search for existing templates. |
Create New Template
Click Create New in the top right corner to open the Create a New App Push Template screen. There are two tabs: Setup and Content.
Setup
Refer to the table below for details on the sections under Setup.
Sections | Description |
---|---|
Template Name | Enter a unique name for this template. |
Select OS Type | Select the platform you are creating the template (Android, iOS or both). |
Add tags | Add relevant tags to organize and categorize your template. You can add only one tag per template. |
Personalize based on customer attributes | Tailor your template using user details like name, location, and preferences to create relevant and engaging messages. Note: You can select all contact master or specific data table as source of attributes for personalization. |
Fill in all the required sections and proceed.
Content
After the basic setup and adding the template details, Content is the section where you can create your template. You can Create new layout or select from the Advance layouts listed on this screen.
Several layouts are available to suit your message and audience. Here is an explanation of each layout.
Layout | Description | Use Case |
---|---|---|
Overlay on Image | This layout allows you to display a message over an image. | Promote a new product with a captivating image and a call to action. |
Timer | This layout allows you to add a countdown timer to create urgency. | Notify users that a flash sale will be ending soon. |
Carousel (E2E) | This layout lets users swipe through multiple images or messages. | Showcase a series of related products or features. |
Edge to Edge | This layout allows you to expand the notification to cover the entire width of the screen. | Highlight a major update or announcement with maximum visibility. |
Rating | This layout allows you to include a rating option for quick feedback. | Ask users to rate their experience after completing a purchase. |
Small Image | This layout allows you to show a small image alongside the notification text. | Share a product image with a quick update or offer. |
Progress Bar | This layout allows you to display a bar indicating progress toward a goal. | Inform users of their progress in a download or achievement. |
Using Timer and Progress Bar in Journeys
Ensure to follow these points while using Timer and Progress Bar layouts.
- The journey end time must be less than or equal to the timer or progress bar end-time.
- The timer can run for a maximum of 24 hours. If the journey exceeds this, users may receive expired timer notifications.
- The TTL (Time To Live) must not exceed the timer or progress bar endtime. If it does, notifications may be delivered after the timer has expired, showing the timer end message to users.
When you create or select an Advanced layout, the Customize Your Template screen appears. Here, you can add and customize app push notification content. The left pane updates the mobile preview on the right, showing how it will appear to users.
Toggle on Enable APN Interactions to include rich media elements, action buttons, sound, deep links, and more.
Refer to the table below to learn about all the options available to customize your app push template.
Options | Descriptions | Available for |
---|---|---|
Title | Allows you to add the title of your push notification. You can also add formatting such as bold, italics, underline, text color, and background color here. Note: Text formatting is supported only on Android SDK. | Overlay on image, Timer, Carousel (E2E), Edge to edge, Rating, Small image, Progress Bar |
Description | Allows you to add the message content of your push notification. | Overlay on image, Timer, Carousel (E2E), Edge to edge, Rating, Small image, Progress Bar |
Landing page | Allows you to redirect the user to your preferred location when the user clicks the notification. The options available here are:
| Overlay on image, Timer, Carousel (E2E), Edge to edge, Rating, Small image, Progress Bar |
Add Image | Allows you to insert an image. Upload File: Drag and drop the file or select it from your computer. Media URL: Allows you to add an image URL. Note: PNG and JPEG file formats are supported. URL must include an HTTPS protocol ending with a supported file format. Example: https://website.com/image.png | Overlay on image, Timer, Carousel (E2E), Edge to edge, Rating, Small image, Progress Bar |
Overlay Color | Allows you to customize the color applied to the background overlay behind an app push. | Overlay on image, Timer, Carousel (E2E), Edge to edge, Rating, Small image, Progress Bar |
Background Color | Allows you to set the background color. Add a solid color or use a gradient option to define a two-colored gradient effect. | Overlay on image, Timer, Carousel (E2E), Edge to edge, Rating, Small image, Progress Bar |
Sticky Notification | A notification that stays visible until the user clicks button. It cannot be removed by swiping or using the Clear All option in the notification tray. | Overlay on image, Timer, Carousel (E2E), Edge to edge, Rating, Small image, Progress Bar |
Sound | Define the tone played when a notification arrives on the device. You can choose between the default device sound or a custom sound. Here are the requirements for setting a custom sound:
| Overlay on image, Timer, Carousel (E2E), Edge to edge, Rating, Small image, Progress Bar |
Carousel Type | This option allows you to select between Manual and Automatic carousel transitions. In Automatic, set the timer for image transitions between 2 and 10 seconds. Note: Ensure the important part of the image is not in the lower portion. Users can add up to five images with a 2:1 aspect ratio and a maximum file size of 40KB. | Carousel (E2E) |
Text/Emoji | Allows you to add words or emojis as rating options. | Rating |
Rating Scale | Allows you to select the number of rating options to provide between two, three, or five. | Rating |
Timer Settings | Timer | |
Progress Bar Settings | Progress Bar |
Toggle on Add-on options to enable custom key value and collapse notifications.
- Collapse Notification
This feature is used by Firebase Cloud Messaging (FCM)and Apple Push Notification Service (APNS) to update older notifications that have already been delivered. When multiple notifications share the same collapse key, only the most recent one will appear in the user's notification tray.
For example, if you send a series of cricket match score updates, you can set score_updates as the collapse key. This ensures that only the latest score update is visible in the user's notification tray.
- Custom Key-Value Pairs
In this section, you can define custom key-value pairs specific to the operating system. These pairs trigger actions within the app when a user interacts with a notification, enabling personalized experiences.
For example, a shopping app can use a key-value pair like Key: category and Value: shoes to direct users to the shoes section when they click a notification about a shoe sale.
Note
- At least one operating system must be selected.
- You can add up to 49 key-value pairs
Once you have finished adding content to the template, you can either Save Template or directly Use in Campaign.
To learn how to create an app push campaign step-by-step, check out this document.
Updated about 1 month ago