How to use WhatsApp in Journey
Steps to add WhatsApp in Journey:
- Start with a trigger .i.e. activity/segment/list
- Add WhatsApp node from actions
- Set up WhatsApp node and save
WhatsApp reports in Journey:
WhatsApp report for below activities is available in channel wise reports.
- Published
- Sent
- Not sent (Opt-in not found)
- Delivered
- Undelivered

Detailed reports
Detailed reports can be accessed using following path:
Login into Netcore Email API >> WhatsApp >> Report
Trend line report basis messages sent, delivered, read and failed.

Detailed user level report
Detailed user level reports can be accessed using following path:
Login into Netcore Email API >> WhatsApp >> Report
This report showcases user level status of message sent

Support for Dynamic CTA templates with personalization of URL's using multiple Attributes ⬇
Updated 3 months ago