Template Messages

Using Pre-Approved Templates with Zalo Notification Service (ZNS)


Zalo Notification Service (ZNS) allows you to send notifications to customers using pre-approved templates. These templates can include text, placeholders, accented characters, and rich formatting elements such as tables, images, and call-to-action (CTA) buttons.

Template Limitations:

Using pre-approved templates ensures that your notifications are delivered accurately and effectively to your customers through Zalo Notification Service (ZNS).