Data Retention Policy
It is our constant endeavour to enhance your experience with CEE, and ensure you get great services from Netcore.
As a step towards improving the data processing speed and overall application performance, we are adopting a new Data Retention Policy.
Data Sets | Data Retention Limit |
---|---|
Activity of Anonymous users | 3 Months |
Activity of Identified and Addressable users | 12 Months |
Campaign Reports (Summary): All Channels | 12 Months |
Campaign Reports (User-level) | 6 Months |
Campaign Reports (User-level): Email | 12 Months |
This will affect the following areas:
-
Reports - No report data will be available for the campaigns older than the defined retention limit.
-
Segmentation will not work for data older than older than the defined retention limit.
-
Analytics will not be available for data older than older than the defined retention limit.
Please note that the old data once purged, cannot be retrieved.
For any queries, please contact CEE Help desk.
Updated about 1 month ago