Integration checklist - Shopify Plugin

If you're using the Netcore Shopify plugin, make sure you go over the checklist below to validate your integration.

1. When linking a Shopify store to CEE, the user on Shopify must be a SUPERUSER.
If the credentials entered do not have adequate privileges, an error appears on the Shopify screen. To avoid making such an error, always insist that the user be a super user only.

2. tracking id.js should get loaded in network tab (ADGMOT…js)
For enabling web activity events trackingid.js should got loaded in network tab.
Network tab can be seen in chrome browser as

  • click on 3 dots seen on top right corner
  • go to more tools > Developer Tools

"Tracking id.js" is completely reliant on "smartech_config.liquid," which is injected into "theme.liquid" during the shopify-to-smartechech connection.

In some circumstances, due to the use of a third-party app, "theme.liquid" is not used and instead another liquid file overrides the layout; in this scenario, we must add the following code snippet before the end of the body tag to the active layout liquid file.

{% include 'smartech_config' %}

3. Network Tab - and should get loaded in network tab

If you find above mentioned JS are not getting loaded then there are two possibilities

  • There is some issue while connecting shopify store from CEE

  • Client might have done some optimization and blocked few JS URL to enhance page speed.

4. Examine Shopify's Events
For verifying shopify events, please follow these steps

Run smartech('debug','1') in developer console



Page Browse

  1. Page URL

  2. Page Title

Product View

  1. Product Id - prid

  2. Product Price

  3. Product Name

  4. Product Image

  5. Product URL

  6. Product Type

  7. Currency

  8. CompareatPrice

  9. Brand

Product Search

  1. Key Word used

  2. Products (Array of Product Id Displayed)

Add To Cart & Remove from Cart

  1. Product Id

  2. Product Price

  3. Product Name

  4. Product Image

  5. Product URL

  6. Product Type

  7. Currency

  8. Product Quantity

  9. Brand


    11.Activity Date (TimeStamp)

Customer Register

  1. First Name

  2. Last Name

  3. Email Address


  1. Item count

  2. Total price

  3. Items[Array]:

  4. Product Id

  5. Name

  6. Image

  7. Price

  8. Product URL

  9. Product Type



Product Purchase

  1. Item Count

  2. Order Number

  3. Amount

  4. Shipping City

  5. Shipping Region

  6. Shipping Country

  7. Shipping Cost

  8. Payment Method

  9. Shipping Address

    10.Billing Address

    11.Shipping Method


  • Items[Array]:
  • Product Id
  • Name
  • Image
  • Price
  • Product URL
  • Product Type
  • Currency
  • Variant
  • Compareatprice


Events and Payload - Debugging

To know more about the Events and Payloads click here

Step 5 - Verify Purchase event on revenue dashboard
This is the final step of verification, where you must check revenue on CEE's revenue dashboard.

In general, it takes time to reflect revenue counts on the revenue dashboard, but you must ensure that the Product Purchase event and its amount payload option are visible in the dropdown.

There are two scenarios if the Amount payload is not seen against a Product Purchase event.

  1. The amount payload was not collected
  2. The payload was caught as a data type other than int or float.

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