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Getting Started

Overview
Website
App
Email
SMS
WhatsApp

Web SDK

Basic Setup
- Direct JS Integration
- JS Integration via GTM
Customer Engagement
User & Event Tracking
- User Tracking
- Events Tracking
Product Experience
- Defining Actions
- A/B Testing and Feature Management

Android SDK

Basic Setup
Customer Engagement
User & Event Tracking
Product Experience
Troubleshooting
Release Notes

iOS SDK

Basic Setup
Customer Engagement
User & Event Tracking
Product Experience
Release Notes

React Native

Basic Setup
Customer Engagement
User & Event Tracking
Product Experience
- Nudges - Handling Invisible Containers
- Setting up Hansel Index for dynamic views

React Native SDK 3.2.x

Basic Setup
Customer Engagement
User & Event Tracking
App Inbox Integration
Product Experience

Flutter SDK

Basic Setup
Customer Engagement
User & Event Tracking

Flutter SDK 3.2.x

Basic Setup
Customer Engagement
User & Event Tracking
App Inbox Integration

Other SDKs

Android SDK v3.1.x integration
iOS SDK v3.1.x integration
Cordova SDK Integration

Integrations & Plugins

Overview
Shopify
- Integration checklist - Shopify Plugin
Magento
WordPress
Appsflyer
vue.js
Angular.Js and React.Js
Branch.io- ESP Integration
Appsflyer OneLink: ESP Integration
Branch - Event Integration
Amplitude (Cohort Sync)

CEE APIs

CEE APIs Overview
Contact APIs
List APIs
UDT APIs
Activity API
- Add Activity API
App Push Notification Trigger API
App Push Notification Campaign API
GDPR APIs

Product Experience Guide

Setup nudge journey
User segments as target audience
Understanding the operators for segment creation
Using regex pattern as operator condition
Analyzing Nudge Results
Nudge Design Customizations
Duplicating the nudge journey
User level frequency capping for nudges
Setting up nudge priority
Aggregate Report Export
Understanding why nudges are not shown
Single Sign On (SSO)

AI/ML in CEE

Overview
Send Time Optimisation in Email
Subject Line Optimisation
Recommendation Engine
Preferred Channel
Send Time Optimization in APN
Raman Insights
Raman Reports
- App Churn Management
Predictive segments
- How to create Predictive segments?
Subject Line Generator

New UI/UX

Introduction
Quick Create
Dashboard
Engage
- Campaigns
- Journey
Audience
Content
Analytics

Campaigns

Website Personalization Campaigns
Personalization in CEE
Email Broadcast
Intro to Web Push Notifications
Web Push Opt-Ins
Web Push Broadcast
App Push Notification
SMS Broadcast
- SMS 2.0 (New)
Web Message
- How to create a custom HTML Web Message
- DIY Drag and Drop Editor
In-App message
Journey
Journey Builder 2.0
FB Audience Targeting

Contacts

Contacts
- Unified View of Contact
Attributes
List
Segments
User Data Table

Content

App Push Template
- Raman Recommendations in APN template
Email
SMS
- SMS 2.0 (New)
- DLT registration process and FAQs
BPN
Centralized Template in WhatsApp between CPASS and CEE

Insights

Dashboards
Analytics
Reports - Nomenclature

Assets

Website
App
sFTP
Geofences

Miscellaneous

Product Catalogue Sync
Browser Push Notification – HTTP vs HTTPs
How to register with Firebase Cloud Messaging (FCM)
CEE account Disable
Sandbox (Test) Environment
CEE Adoption Scorecard
Algorithm based personalization - IRD
Webhooks
Event Data Scheduler
Export Logs (Segments)
App uninstall tracking

Admin

Account Configuration
User Management
Miscellaneous
- Logs

Resources

Glossary
GitRepo
Push Amplification
Popular use-case Recipes
- Cart abandonment via Journey
- Journey use-case (Sector-wise)

Privacy & Policies

Privacy & Policy Overview
Data Retention Policy
General Data Protection Regulation (GDPR)
Anti-Spam Policy
Privacy Policy

Journey use-case (Sector-wise)

BFSI

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E-commerce

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Travel

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Updated over 4 years ago

Table of Contents
- BFSI
- E-commerce
- Travel