User Data Table
View and manage your data table on the Netcore CE dashboard.
User Data Table (UDT) in Netcore CE is a collection of contact information that includes additional attributes such as email addresses, physical addresses, and other personal details. This table provides more detailed contact information, helping personalize and target campaigns. Use the UDT to enhance your campaigns by using your contacts' additional characteristics for accurate targeting and personalization.
For example, if you are running a campaign for an e-commerce company, the contact master might only include a customer’s name and phone number. With a UDT, you can add more details like purchase history, preferred store location, or loyalty points, which allows you to send personalized offers.
Advantages of User data Table (UDT)
Note
- Users in a user data table must also exist in the contact master to receive communications.
- UDT cannot be used in a campaign alongside a list or segment.
- If a user is listed in a data table but not in the contact master, they will automatically be added to the contact master.
- However, only the user's primary key will be added, while the rest of their attributes will remain in the data table.
Create User Data Table
- Navigate to Audience > User data table.
- Click CREATE NEW. The How would you like to upload the contacts in user data table? screen appears.
- Click PROCEED to Bulk upload your contacts.
- The Create User Data Table screen appears. Enter a User data table name and Description.
Points to Remember
- Only alphanumeric characters, space, underscores (_), hyphen(-), and ampersands (&) are allowed as special characters for UDT name.
- The CSV uploaded to a user data table must have the dashboard's primary key as the first column.
- For SMS and Email campaigns, the user data table must include email and mobile information.
- Editing or updating existing users in a user data table is not supported.
- Attribute values in a user data table cannot be modified once set.
- There is no limit to the number of user data tables, but they will be archived after 45 days of inactivity.
- Upload your file here or browse and click PROCEED.
Note
- Supported Formats: CSV, ZIP, and TXT, with a maximum file size of 150MB. For proper handling of special or multilingual characters, ensure your CSV file is UTF-8 encoded.
- Ensure that file being uploaded has the same column headers and order of the existing user data table.
- Only new users will be added, repeated users instances will be ignored and not be overwritten in the user data table.
- Under Map Attributes , map the columns in your CSV file to their corresponding attributes.
Points to Remember to Map Attributes
- Add any new attributes missed while creating the UDT during this step.
- Mapping the Primary key attribute is mandatory.
- Unmapped attributes will not be uploaded from the contact file.
- Once the mapping is complete, click Status. To check the real-time upload status view logs.

Create User Data Table
The UDT you created is displayed under User data table info. The other columns on the Netcore CE dashboard for every UDT are in the table.
Column | Description |
---|---|
User data table info | Refers to the general details about the UDT, such as its name and description. |
Created on | Refers to the date and time when the UDT was created. |
Modified on | Refers to the date and time when the UDT was last updated or modified. |
User count | Shows the total number of users currently included in the UDT. |
Shows the user count in the UDT with an email address associated with their profile. | |
SMS | Shows the user count in the UDT with a mobile number for SMS communication. |
To edit an existing UDT, click on next to the UDT. Refer to the table below for the available editing options.
Option | Description |
---|---|
Refresh | Allows you to refresh the UDT view to show the latest changes, such as newly added contacts or updated details. |
Add | Allows you to add new contacts to an existing UDT manually. You can upload contacts via file or add them individually. |
Edit | Allows you to modify the UDT's name, description, or attributes to update the UDT details. |
Download | Provides an option to download the list of contacts |
Delete | Deletes the selected UDT permanently. |
Reports for UDT Campaigns
A user data table serves as an additional source for targeting and personalizing campaigns, so reports for these campaigns come from the same data source.
When you download or schedule a custom detailed report, you need to select the appropriate data source:
- For campaigns using the All contacts, select All contacts as the data source.
- For campaigns using a user data table, select User Data Table. The report includes all attributes from the user data table.
Note
- If you delete a user data table, reports for any campaigns that used that table become unavailable.
- For custom detailed reports or scheduled reports with multiple campaigns, the system generates a ZIP file containing separate CSVs for each campaign.
Updated about 6 hours ago