Manage Email Domains
In this section, users have the option to add new domains or manage their existing domains.
Add Domain
To add a new domain, click on the Add Domain button. below screen will come, where users are expected to enter a domain name, associated there company or brand name.
Update Domain
To view/update DNS settings of existing domains. Click on three dots and select Edit.
Important
- Users are allowed to delete domains with error status only.
- User can search for domain name or use filter to apply.
- Here are status wise info for domains
- Success - Domain DNS records is successfully verfied and ready to use for email sending.
- Pending - Domain DNS records are pending for verification and it will not be visible in campaign or journey module for sending email.
- Error - Domain DNS few of the records are pending for verification and it will not be visible in campaign or journey module for sending email.
- Migrated - These domains are existing domains which are migrated from older setup to new DNS system.
1 - To view/update DNS settings of existing domains. Click on three dots and select Edit.
![Manage email domain screen](https://files.readme.io/eb311bb-image.png)
2 - Users will see further details on a given screen. Here users can do following
- View / Download / Email DNS records for required configuration.
- After successful configuration, users can verify the same by clicking the Verify button.
- After successful verification, users will be asked to do SSL certification configuration by clicking on the Configure SSL button.
Please Note
- If required, the user has the provision to edit the hostname value and update the same.
- If the hostname value is edited after DNS records are verified, the domain will become inactive to use as all records would need to re-verify. In such a case, the user should follow step 1 to step 3 again.
- All the records are mandatory to configure and verify.
Updated 3 months ago