Add Email Domain

Learn to add and verify your domain to send emails with Netcore.

Video Tutorial

Refer to the video below to understand how to add a custom domain.

Overview

To send emails with Netcore, you must add and verify your domain. This step ensures that only authorized users can send emails from your domain, preventing misuse and ensuring security. Verifying your domain also improves email deliverability. It reduces the likelihood of your messages being marked as spam and ensures compliance with standards like DKIM and SPF. Additionally, it enables you to use the Netcore CE dashboard's analytics features for accurate campaign metrics.

Add a Domain

Add an Email Domain to send campaigns

Add an Email Domain to Send Campaigns

  1. Navigate to Settings > Email domain > Add domain. The Domain and DNS Configuration screen appears.
  2. Add your Domain Name and click Next Step.
  3. Configure the required DNS records. The fields available in DNS Configuration are listed below.
Field Description
PurposeProvide the reason or function of the DNS record in the email setup.
Record typeSpecify the DNS record type. For example, TXT, CNAME, and MX.
Hostname Specify the name of the DNS record that needs to be configured.
ValueSpecify the value associated with the DNS record.
StatusIndicates the current status of the DNS record. The four status types here are:
  • Success: Domain DNS records have been successfully verified and are ready for email sending.
  • Pending: DNS records are still being verified. Email sending is not allowed until verification is complete.
  • Error: DNS records have issues. Email sending is blocked until all records are fixed and verified.
  • Migrated: Domains migrated from an older setup to the new DNS system.
  1. Click the Verify button to confirm your DNS records. Once verification is successful, click DONE. Your domain has been added and is listed on the Email domain page.

⚠️

Verification Error

If your records fail verification, you will see this error message pop-up.

Record Verification Errors

Record Verification Errors

Functionalities

Refer to the table to learn about the functionalities on the DNS Configuration screen.

FunctionDescription
Download DNS SettingsDownload the DNS records for your reference or future use.
Email DNS SettingsReceive the DNS settings sent to your preferred email address.
HelpGet support for DNS setup, DKIM, DMARC, and FAQs.
VerifyCheck if your DNS records are correctly updated. You can not send emails until the records are verified.
Configure SSLSet up SSL certification after verifying your DNS records for secure email communication.

📘

Important Points to Remember

  • You can only delete domains that have an Error status.
  • Use the search function or filters to find specific domains.
  • All DNS records are mandatory to configure and verify.
  • If necessary, you can edit the hostname value. Note that editing the hostname after verification requires re-verification of all records.
  • If you edit the hostname value after verifying DNS records, the domain becomes inactive. You need to repeat the verification process.