Enable Insight Agent

Prerequisites

• The Campaign Insight Agent must be enabled for your Netcore CE dashboard. To enable it, contact your Netcore account manager.
• Configure your Industry in Account Configuration. If your industry type is not listed, select Others from the dropdown.

Enable the Feature

1. Go to Profile > Account Configuration > AI Agents and click Enable.

The Campaign Insight Agent is enabled for your dashboard within 24 to 48 hours, and you receive a confirmation email.

Once you have enabled the Campaign Insight Agent. You can start analysing campaigns and optimising your marketing strategy.

Use the Campaign Insight Agent

1. Go to Campaigns and click Get Insights.
2. Explore or ask questions:
   • Use one of the preset prompts, or
   • Type your own question, for example, "What were the top 3 campaigns last month?"
3. View insights in a chat format. The table below lists the available controls.

Chat history is available for the last 30 days. Saved chats are available for a lifetime.

If you hit an error, retry after 10 minutes. If the issue persists, email us or raise a ticket directly with the Helpdesk team from the Netcore CE dashboard.

Brand-Aware Insights and Memory

Two settings make the agent's answers fit your team. Both are optional and remain private to your account.

Brand Profile

A brand profile provides the agent with your business context, including priority metrics, key segments, channel strategy, terminology, and reporting conventions. With it configured, every answer reflects how your team works rather than generic best practices. Brand profiles are set up with your Netcore team and applied automatically to your account.

Memory

The agent remembers preferences across conversations, such as the metrics you care about, the channels you focus on, and how you like answers presented, and applies them automatically next time. You can update or clear remembered preferences at any time.