Setting up Nudge Priority

Learn to prioritize nudges based on consumer priority groups.

Overview

The Nudge Priority feature lets you choose which nudges to show first based on which users are selected. It decides the order when there are multiple nudges in the same space.

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Android SDK versions

This feature is available from Android Nudge SDK 8.6.8 and later.

Setting up the Nudge Priority

Follow these steps to modify information:

  1. Click Nudge Journeys on the dashboard homepage.
  2. Select Nudge Priority Button.

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Switch Nudges

The default group contains all nudges that are not prioritized. You can drag and reorder the nudges to set their priority.

  1. Drag nudges to reorder or move them to other groups.
  2. Click Save to apply your changes.

Workflow

The SDK uses the priority settings to decide which nudges to show. Here's how it works:

Group TypeBehavior
Default GroupNudges in this group are shown to all eligible users when the trigger condition happens. Higher-priority nudges are not checked. If multiple nudges have the same trigger, the higher-priority nudge shows first.
Priority GroupNudges in priority groups are based on both group priority and individual nudge priority. The SDK checks if a higher-priority nudge has already shown before displaying a lower-priority one.
Different GroupsIf nudges from different groups have the same trigger, the nudge from the higher-priority group shows first.