Overview

Infobip is an omnichannel engagement platform that empowers you to build strong customer connections at scale. It provides a comprehensive suite of solutions, messaging channels, and tools to take customer engagement, authentication, security, support, and retention to the next level.

Integration Overview

Infobip is a powerful platform for crafting personalized mobile messaging experiences. This integration seamlessly connects with Netcore, enabling you to supercharge your mobile messaging capabilities and significantly boost engagement.

Integration Benefits

By leveraging the combined strengths of these platforms, businesses can establish impactful customer interactions that foster desired actions.

Targeted Communication Through Segmentation: Netcore's advanced segmentation capabilities empower you to meticulously define user groups based on specific criteria. This allows for creating highly targeted campaigns that deliver the most relevant messaging to the appropriate audience segment. Infobip's messaging functionalities then enable the distribution of personalized SMS and MMS messages tailored to resonate with each user group, driving desired actions.

Real-Time Triggered Messaging: Infobip's Messages API facilitates the seamless integration with Netcore's Campaign platform. This empowers the creation of real-time messaging triggers based on user behavior or other pre-defined events. Consequently, businesses can deliver highly personalized and timely messages, maximizing their impact on user engagement.

Data-Driven Optimization: The combined solution of Netcore and Infobip offers real-time tracking of message performance and engagement metrics. This valuable data allows for continuously optimizing messaging campaigns, ensuring they maintain their effectiveness over time.

Automated Engagement with Personalized Messages: Netcore's automation capabilities enable the creation of intelligent campaigns that automatically respond to user behavior in real-time. Infobip's messaging platform integrates seamlessly with these automated workflows, allowing for the delivery of personalized messages that drive user engagement and ultimately lead to conversions.

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Prerequisites

• Ensure you have access to your Infobip Dashboard and have the API key for your Infobip account.

Integrate Infobip in Netcore

Follow these steps to integrate Infobip into your Netcore CE dashboard.

1. Log in to the Netcore CE dashboard and navigate to Settings > Integrations.
2. Select Infobip under the SMS section. The Integration modal appears.
3. Select Add Integration.
4. Enter the Connection Name. The DATA IMPORT option appears.
5. Add the Service Provider Name, Sender Name, and Sender Type.
6. Configure the Webhook by following the given below details:
7. 1. API URL
   2. Select the method as POST
   3. URL Parameters
   4. Headers
   5. Body Type

7. Send a Test SMS

The integration is active after entering the connection name and appears under the Connected tab.