Overview

The Netcore CE dashboard is your central hub for managing and optimizing your marketing efforts. It is an AI-powered growth marketing dashboard that helps brands analyze and engage to boost conversions on mobile apps and websites. This dashboard lets Product Managers and Marketers conduct detailed analyses and take immediate action to create personalized conversations across all engagement tools.

You can do the following things with the Netcore CE dashboard:

• Monitor Campaign Performance: View real-time data and gain insights into your campaigns' performance. Track key metrics, analyze trends, and make data-driven decisions to boost your marketing results.
• Create and Analyze Campaigns: Create Campaigns with messaging channels. From email and SMS to web push and in-app messages, you can send campaigns with just a few clicks.
• Personalization: Use advanced segmentation and targeting features to engage your audience with personalized content.
• Automate Workflows with Journeys: Streamline your marketing processes by creating Journeys. Set up triggers and workflows to ensure timely and relevant interactions with your audience.
• Generate Reports: Access detailed reports and Analytics to evaluate your campaigns. Customize your reports to focus on the metrics that matter most to your business.

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Important Points to Remember

• In your account configuration, you can set the Timemap to schedule your campaigns according to the specified timezone. This ensures your messages are sent at optimal times based on your audience's location.
• Select the appropriate industry category for your campaigns from available options like, Creative Services/Agency, Daily Deals/E-Coupons, Education and Training, eCommerce, and so on. To set up your Industry:
  1. Navigate to Profile > User Profile > Industry.
  2. Select your relevant industry from the dropdown menu and click Save.

Here are two key points to help you manage your email deliverability:

1. SPAM Score: This score rates your emails' likelihood of landing in the recipient’s inbox. A higher SPAM Score indicates a greater chance of being flagged as spam. To improve deliverability, check your spam score before sending it and aim for a lower rating.
2. Use Google Postmaster for Email Reputation: If Gmail users frequently mark your emails as spam, it impacts your overall sender reputation with Gmail. To track these spam complaints, use Google Postmaster Tools. This tool helps you measure your email reputation, specifically within Gmail. By monitoring this data, you can take action to improve your email deliverability and maintain a positive reputation.

Assets

Assets help you integrate and manage various features for your website and application. They include:

Set Up App

Set up your app from Settings > Apps. For detailed steps, refer to Setup Android App and Setup iOS App.

Set Up Website

You can set up your website from Settings > Websites. For detailed steps, refer to setup website.

Integration

Integrate your data with the Netcore CE dashboard using options that suit your needs. Choose to update data in real time, upload files manually, or connect your cloud storage. Netcore offers solutions for seamless data integration. Here are the different ways to integrate your data.

Integrate SDK

To integrate an SDK into your app or website, add its code to your existing codebase. The table provides information about integrating various SDKs.

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Important Update

The Smartech Web SDK now uses AES-256 encryption to secure user data and protect sensitive information.

API

API Key and Where to Get It: An API key is a unique code that authenticates your API calls and identifies your application or user. An API key is assigned to your account during the onboarding process. To locate your API key, follow the given steps:

1. Log in to the Netcore CE dashboard.
2. Navigate to Profile > User Profile. Locate the API key on this screen.

Use the Add New Contact API to add individual contacts or the Bulk API to upload multiple existing contacts into Netcore CE. Refer here to learn more about additional APIs. Refer to Technology Partners to upload your data to third-party platforms such as Amazon S3 or Google Cloud Storage.

Permissions and Roles

Role Based Access Control (RBAC) for account administrators allows you to assign specific roles to your team members. To enable RBAC, contact [email protected] or your account manager to activate it for your account. After activation, you can configure RBAC in your platform's settings.

Set Up User Roles

As you start using the Netcore CE dashboard, you must assign permissions to your team. Grant your team the necessary permissions directly. Initially, users are given default roles. Admins stay admins, makers and checkers keep their roles, but other users are assigned the admin role by default.

For details on each permission, refer to the table to know the predefined roles and permissions.

Campaigns

To create Campaigns in Netcore CE, it is important to understand the different types available. The table below defines the key campaign types in Netcore - Regular, A/B Test, and Split Test.

Messaging Tools

Messaging tools are the various channels on the Netcore CE dashboard that you can use to create and run campaigns. These tools enable you to deliver personalized, timely, and relevant messages directly to your users across multiple platforms.

Refer to the table to learn about each messaging channel available on the Netcore CE dashboard.

Test mode

Once your dashboard is set up, you can use it immediately. You can also use the Test Mode first. It lets you test web/app integrations, Webhooks, and campaigns without affecting your live data.

To enable test mode, follow these steps:

1. On the Netcore CE dashboard, click your profile name in the top-right corner.
2. Select Switch to test mode. Your test mode is now enabled.

For detailed information and limitations of Test Mode, refer to the Test Mode section.

You can now create your first campaign on the Netcore CE dashboard. To explore more features, visit our core concepts page.