AI/ML: Troubleshooting & FAQs

Refer to the Frequently Asked Questions.

Q. How do you enable the Preferred Channel feature?

A.. To enable the Preferred Channel feature, follow these steps:

1. Navigate to Profile > Account Configuration.
2. Scroll to the MLAI Features section.
3. Locate the Preferred Channel option and click Active to enable it.

Once activated, the Preferred Channel feature will begin analyzing your contact data.

Q. How do you enable the Send Time Optimization feature?

A. To enable the Send Time Optimization feature, follow these steps:

1. Navigate to Profile > Account Configuration.
2. Scroll to the MLAI Features section.
3. Locate the Send Time Optimization option and click Active to enable it.

Q. How do you enable the Subject Line Optimization feature?

A. To enable the Subject Line Optimization feature, follow these steps:

1. Navigate to Profile > Account Configuration.
2. Scroll to the MLAI Features section.
3. Locate the Subject Line Optimization option and click Active to enable it.

Q. How do you enable the Subject Line Generator feature?

A. To enable the Subject Line Generator feature, follow these steps:

1. Navigate to Profile > Account Configuration.
2. Scroll to the MLAI Features section.
3. Locate the Subject Line Generator option and click Active to enable it.