In-App: Troubleshooting & FAQs
Troubleshoot and resolve any issues with your In-app campaigns.
Refer to the Frequently Asked Questions.
Q: Why are my in-app campaigns not displaying in Test mode, even after setup and testing?
A: If your in-app campaigns are not displaying, particularly after pausing and republishing them in Test mode, the issue may be caused by how contacts are added to the list.
Refer to the given suggestions if you encounter this issue:
- Add contacts to the list via CSV upload instead of adding them individually.
- Re-test the in-app campaign after the CSV upload.
Updated 25 days ago