RCS: Troubleshooting & FAQs

Troubleshoot and resolve any issues with your RCS campaigns.

Q. Can image personalization be done in RCS?

A. Yes, you can personalize images in RCS. To do this, create a template with a personalized image URL on VI (Verified Messaging Platform) and send it through the Netcore CE dashboard or CPaaS dashboard. Ensure that the image URL follows the guidelines set by the RCS provider to avoid any delivery issues.